Shipping policy
Shipping Times
- USA: 2–5 business days
- Canada: 10–30 business days
- Australia: 10–30 business days
- Rest of the World: 10–30 business days
※ Please allow an additional 2–3 business days for production, as each item is made to order.
※ During holiday periods, production times may extend to 2–5 business days on average.
Shipping Costs
Shipping costs are non-refundable and are calculated based on the weight of your items and your delivery location. Additional charges may apply for larger orders or shipments to remote areas.
Delivery Conditions
- All orders are subject to product availability. If an item in your order is unavailable, we will ship the available items first, and the rest of your order will be shipped as soon as the item becomes available.
- Your order may be delivered in separate shipments due to carrier practices, item quantity, or delivery location.
Taxes and Duties
You are responsible for all applicable taxes and duties related to the delivery of your order, including but not limited to sales tax, value-added tax (VAT), customs duties, and excise duties.
Order Issues
If there is any damage to the items upon delivery, please contact us within 5 days of receipt for assistance.
If you have any questions about your order, feel free to contact us. We are always happy to help!